Your privacy is important to us. It is Rareveda’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, “rareveda.in” or “therareveda.com”, Rareveda platform and other sites Lync Studio LLP own and operate.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

Personal information we may collect from you are as under:

1. Personal details (e.g. name, contact details including, residential address, date of birth, documents such as identity card / passport details / Tax IDs / driving license, and/or education details) provided by you to us to avail various products/services from us.

2. Your details including transaction history, balances, payment details, for effecting transfer of monies through various payment channels provided by us.

3. financial details (e.g. income, expenses, and/or credit history) needed as part of request for some of our products/services;

4. images of documents/ photos required to avail any of our products/services.

5. employment details (e.g. occupation, positions held, employment history, salary and/or benefits) as part of our record retention for credit/various product evaluations or required under applicable laws under Prevention of Money Laundering

6. specimen signature(s) for processing of your instructions received by us through our various payment and delivery channels;

7. opinions provided by you to us by way of feedback or responses to surveys;

8. information obtained from your mobile device by way of using our app like device location, communication information including contacts and call logs, device information (including storage, model, mobile network), transactional and promotional SMS/app notification

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

This policy is effective as of 1st November 2024.

Last updated: 1st November 2024.

Information We Collect

Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Device Data

When you visit our website or interact with our services, we may automatically collect data about your device, such as:

●    Device Type
●    Operating System
●    Unique device identifiers
●    Device settings
●    Geo-location data

Data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Personal Information

We may ask for personal information which may include one or more of the following but not limited to:
·       Name, Phone number, E-mail id, Age, Gender, Photo, Address, your Contacts and Nominee details.
·       PAN card number, KYC related information such as videos or other online/ offline verification documents as mandated by relevant regulatory authorities, your business-related information, Aadhaar information including Aadhaar number or Virtual ID for the purposes of e-KYC.
·       Note that submission of Aadhaar information is not mandatory for e-KYC authentication, you can also use other types of information, such as your PAN or GST number
·       Your demographic and photo information
 
User-Generated Content

We consider “user-generated content” to be materials voluntarily supplied to us by our users for the purpose of publication on our website and/or social media channels. All user-generated content is associated with the account or email address used to submit the materials.

Please be aware that any content you submit for the purpose of publication will be public after posting (and subsequent review or vetting process). Once published, it may be accessible to third parties not covered under this privacy policy.

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

●    Register for an account
●    Enter any of our competitions, contests, sweepstakes, and surveys
●    Sign up to receive updates from us via email or social media channels
●    Post a comment or review or otherwise participate in our online community
●    Use a mobile device or web browser to access our content
●    Contact us via email, social media, or on any similar technologies
●    When you mention us on social media
●    to process payments on your behalf and on your instructions; communicate with you for your queries, transactions, and/or any other regulatory requirement, etc
●    to authenticate a transaction request; validate a standing instruction for a Systematic Investment Plan or confirm a payment made via the services
●    to allow third parties to contact you for products and services availed/requested by you on Rareveda  Platform or third-party links
●    to meet legal obligations
●    While we may also process your Personal Information for other legitimate business cases, we ensure to take appropriate steps to minimize the processing to the extent possible, making it less intrusive to your privacy.
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
●    to provide you with our platform's core features and services
●    to enable you to customize or personalize your experience of our website
●    to contact and communicate with you
●    for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms
●    for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you
●    to enable you to access and use our website, associated applications, and associated social media platforms
●    for internal record keeping and administrative purposes
●    to run competitions, sweepstakes, and/or offer additional benefits to you
●    to comply with our legal obligations and resolve any disputes that we may have
●    to attribute any content (e.g. posts and comments) you submit that we publish on our website
●    for security and fraud prevention, and to ensure that our sites and apps are safe, secure, and used in line with our terms of use

Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.
Disclosure of Personal Information to Third Parties

We may disclose personal information to:

●    a parent, subsidiary, or affiliate of our company
●    third party service providers for the purpose of enabling them to provide their services, for example, IT service providers, data storage, hosting and server providers, advertisers, or analytics platforms
●    our employees, contractors, and/or related entities
●    our existing or potential agents or business partners
●    sponsors or promoters of any competition, sweepstakes, or promotion we run
●    courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
●    third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you
●    third parties to collect and process data

 International Transfers of Personal Information

The personal information we collect is stored and/or processed in United States, and India, or where we or our partners, affiliates, and third-party providers maintain facilities.
The countries to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.

Your Rights and Controlling Your Personal Information

You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information you understand that we will collect, hold, use and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you.

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.
If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Use of Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.

Please refer to our Cookie Policy for more information.

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If the changes are significant, or if required by applicable law, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the updated or changed policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:
help@therareveda.com or at 888 407 4073

These Terms of Service govern your use of the website located at “rareveda.in” or “therareveda.com” or the “Rareveda” mobile application by whatever name called, or any similar platform, (hereinafter collectively or interchangeably referred to as “Rareveda”) run by Lync Studio LLP on any device and/or before availing any services offered on the Web Platform which may include services such as purchase of products and any related services provided by “Rareveda”.

By accessing “Rareveda”, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by Rareveda.

We, Rareveda, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.

These Terms of Service were last updated on 1st November 2024.

Limitations of Use

By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:
1.    modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;
2.    remove any copyright or other proprietary notations from any materials and software on this website;
3.    transfer the materials to another person or “mirror” the materials on any other server;
4.    knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service Rareveda provides;
5.    use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
6.    use this website or its associated services in violation of any applicable laws or regulations;
7.    use this website in conjunction with sending unauthorized advertising or spam;
8.    harvest, collect, or gather user data without the user’s consent; or
9.    use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.
10.    By registering on, accessing, browsing, downloading or using (as applicable) the Rareveda Platform or availing any Rareveda Service, You automatically and immediately agree to all the T&Cs. If at any time You do not accept or agree with any of the T&Cs or do not wish to be bound by the T&Cs, you may not access, browse or use the Rareveda Platform and immediately terminate Your availing the Rareveda Services. Accepting or agreeing to the T&Cs will constitute a legal contract (hereinafter referred to as Agreement) between You, being at least 18 years of age and an individual user of the Rareveda Platform or a customer or beneficiary of the Rareveda Services, and Rareveda

DISCLAIMER OF WARRANTIES

To the fullest extent permissible pursuant to applicable law, Rareveda and its third-party partners disclaim all warranties or guarantees – whether statutory, express or implied – including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement of proprietary rights. No advice or information, whether oral or written, obtained by You from Rareveda or through the Rareveda Services or the Rareveda Platform will create any warranty or guarantee other than those expressly stated herein. For the purposes of this Disclaimer, You expressly acknowledge that as used in this section, the term “Rareveda” includes Rareveda’s & Lync Studio LLP’s officers, directors, and employees. You acknowledge that Rareveda is a provider of Digital Services and is not liable for any third party (operators or suppliers) obligations due to rates, quality and all other instances, whether to any such companies’ subscribers or otherwise. You expressly agree that use of the Rareveda Services on the Rareveda Platform is at Your sole risk. It is Your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services, merchandise and other information provided through the site or on the Internet generally. Rareveda does not warrant that the Rareveda Services will be uninterrupted or error-free or that defects in the site will be corrected. The Rareveda Services and the Rareveda Platform and any data, information, third party software, reference sites, services, or software made available in conjunction with or through the services and the site are provided on an “as is” and “as available,” “with all faults” basis and without warranties or representations of any kind either express or implied. Rareveda, and its partners do not warrant that the data, Rareveda software, functions, or any other information offered on or through the Rareveda Services/Rareveda Platform or any reference sites/platforms/apps/services will be uninterrupted, or free of errors, viruses or other harmful components and do not warrant that any of the foregoing will be corrected. Rareveda and its licensors, and partners do not warrant or make any representations regarding the use or the results of the use of the Rareveda Services/Rareveda Platform or any reference sites/platforms/apps/services in terms of correctness, accuracy, reliability, or otherwise. You understand and agree that You use, access, download, or otherwise obtain information, materials, or data through the Rareveda Services/Rareveda Platform or any reference sites/platforms/apps/services at Your own discretion and risk and that You will be solely responsible for any damage to Your property (including Your computer system and mobile device or any other equipment) or loss of data that results from the download or use of such material or data. We do not authorize anyone to make any warranty on our behalf and You should not rely on any such statement. This paragraph shall survive termination of this Agreement. In no event will Rareveda be liable for any incidental, consequential, or indirect damages (including, but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use the Rareveda Platform.

Intellectual Property

The intellectual property in the materials contained in this website are owned by or licensed to Rareveda and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.

This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by Rareveda at any time.

User-Generated Content

You retain your intellectual property ownership rights over content you submit to us for publication on our website. We will never claim ownership of your content, but we do require a license from you in order to use it.

When you use our website or its associated services to post, upload, share, or otherwise transmit content covered by intellectual property rights, you grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, distribute, modify, run, copy, publicly display, translate, or otherwise create derivative works of your content in a manner that is consistent with your privacy preferences and our Privacy Policy.

The license you grant us can be terminated at any time by deleting your content or account. However, to the extent that we (or our partners) have used your content in connection with commercial or sponsored content, the license will continue until the relevant commercial or post has been discontinued by us.

You give us permission to use your username and other identifying information associated with your account in a manner that is consistent with your privacy preferences, and our Privacy Policy.

Liability

Our website and the materials on our website are provided on an 'as is' basis. To the extent permitted by law, Rareveda makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.

In no event shall Rareveda or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if Rareveda or an authorized representative has been notified, orally or in writing, of the possibility of such damage.
In the context of this agreement, “consequential loss” includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity, or otherwise.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of Materials

The materials appearing on our website are not comprehensive and are for general information purposes only. Rareveda does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.

Links

Rareveda has not reviewed all the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval, or control by Rareveda of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.

Right to Terminate

We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.
 
Severance

Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. You irrevocably submit to the exclusive jurisdiction of the courts in Bangalore in the State of Karnataka.

Standard delivery usually takes around 7 business days.

If your order hasn't arrived after two weeks, please contact us at orders@therareveda.com or help@therareveda.com and we will look into the details.